We have been working with local women and community breastfeeding groups to create a breastfeeding mapping mobile application called FeedFinder. In our initial design work we found that women had felt trapped in their house in the early days of having a baby partly because they were unsure where had good facilities for breastfeeding when they were out and about in the city centre. We’re aiming to try and improve women’s early experiences of breastfeeding through an android-based map application which we have designed in collaboration with breastfeeding women.
The app works much like Trip Advisor, or Urban Spoon. It allows women to search for breastfeeding places near to their current location, access other mother’s reviews of these breastfeeding places, as well as add their own review or even add a new breastfeeding place to the map.
Each place can be rated from 1 to 5 stars (5 being the best) for how comfortable, clean and private the place is as well as the quality of the baby facilities. In addition, the amount spent during a visit can also be entered.
FeedFinder will be released to the general public at the end of May 2013. We’re fascinated to find out how women use this app and what impact it has on their experiences of breastfeeding and social networking in the city. (And, while the work has been conducted here in Newcastle, the app is available for use globally.)

Production Crate is a media production system for conference management. It is an aggregate of information from many different sources, including social networks such as Twitter and Flickr, direct video submissions and so on, all of which is displayed on smart tables. This information can be distributed to many different outputs throughout the conference. Production teams are able to curate conference media and make editorial decisions, as they might if they were producing a live television show. The system aids back channel conversation and can help shape discussion amongst conference delegates.
Invisible Design is a technique for generating insights and ideas with workshop participants in the early stages of concept development. It involves the creation of ambiguous films in which characters discuss a technology that is not directly shown.The technique builds on previous work in HCI on scenarios, persona, theatre, film and ambiguity. By not visibly showing the design on-screen – although it is still in the scene – the films provide opportunities to seed discussions about the experiences around a particular idea or design space without focusing on the physical form and exact functionality of the design. We have used the Invisible Design approach in a number of projects:


Keeping detailed records of how much money is in an individual bank account and tracking receipts of transactions are highly valued by many older people who carefully manage their finances. However, Modern payment technologies and bank accounts have a tendency to penalise those who wish to keep tight control of their finances. There are fewer opportunity to receive paper statements and paper bills, and the paper receipt at the shop is now becoming something to be asked for rather than given out of courtesy. This is at odds with the experiences and desires of the eighty-something-year-old participants in the New Approaches to Banking for the Older Old project, many of whom enjoyed and took great pleasure from documenting the various incomings and outgoings.
